Privacy Policy
At Avelora Health, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When using our website or placing an order, we may collect personal information including:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information
- Order and purchase history
We may also collect certain non-personal information such as browser type, device information, IP address, and browsing behavior to improve website functionality and user experience.
2. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Send promotional offers, newsletters, and updates
- Prevent fraudulent transactions and maintain website security
3. Cookies and Tracking Technologies
Avelora Health uses cookies and similar technologies to enhance your browsing experience and improve website performance.
Cookies may be used to:
- Remember your preferences
- Save shopping cart information
- Analyze website traffic and user behavior
- Deliver relevant advertisements and promotions
You may disable cookies through your browser settings at any time. However, certain website features may not function properly without cookies enabled.
4. Email and SMS Communications
By providing your email address or phone number, you consent to receiving communications related to:
- Order confirmations
- Shipping notifications
- Cart reminders
- Customer support updates
- Promotional campaigns and special offers
You may unsubscribe from marketing communications at any time by following the instructions included in the message.
5. Abandoned Cart Notifications
If you add products to your cart without completing your purchase, we may send reminder emails or SMS notifications to help you complete your order.
6. Protection of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
All transactions and sensitive information are processed through secure platforms and encrypted technologies provided by trusted third-party service providers.
7. Sharing of Information
Avelora Health does not sell or rent personal information to third parties.
In certain circumstances, information may be shared with trusted service providers, including:
- Payment processors
- Shipping and logistics partners
- Website and technology providers
- Marketing and analytics platforms
These providers receive only the information necessary to perform their services.
8. External Links
Our website may contain links to third-party websites. Avelora Health is not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any external websites they visit.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To submit a request regarding your personal information, please contact our customer support team.
10. Changes to This Privacy Policy
Avelora Health reserves the right to modify or update this Privacy Policy at any time to reflect operational, legal, or technological changes.
Any updates become effective immediately upon publication on this page.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: support@avelorawellness.com
Company Name: Avelora Health
Company Address: [Your Company Address]
Company Number: [Your Company Registration Number]
In payment collaboration with
Company Name: [Payment Company Name]
Company Address: [Payment Company Address]
Company Number: [Payment Company Registration Number]